Before You Say Yes: Why Informed Consent Matters

Sometimes the most important stories in healthcare are the ones we wish had never happened.

A Story That Changed Healthcare

In 1932, the U.S. Public Health Service began what became known as the Tuskegee Syphilis Study.

Hundreds of Black men in Alabama were enrolled in research involving syphilis. Many were not adequately told the true purpose of the study or given the information they needed to understand what was happening to them.

Even after penicillin became the standard treatment for syphilis, treatment was withheld from participants so researchers could continue observing the progression of the disease.

The study continued for decades.

Then a public health employee named Peter Buxtun began asking questions.

Buxtun learned about the study in the 1960s and repeatedly raised concerns within the Public Health Service about its ethics. When his objections failed to stop it, he eventually provided information to a reporter. In 1972, the story became public.

The resulting outrage helped bring the study to an end and contributed to major changes in how human research participants are protected.

But there is another reason this story still matters.

It reminds us what can happen when people are not given the information they need to make decisions about their own bodies.

That brings us to something every patient should understand:

Informed consent.

Informed Consent Is More Than a Signature

Most of us have experienced this.

You are sitting in an examination room, emergency department, hospital room, or preoperative area when someone hands you a form.

“I just need you to sign here.”

And because we trust the people caring for us, we often do.

But signing a consent form and giving informed consent are not necessarily the same thing.

Informed consent is a process.

Before agreeing to a treatment, procedure, surgery, or other significant healthcare decision, you should receive enough understandable information to make a voluntary decision about what happens next.

That generally includes understanding:

  • What is being recommended
    • Why it is being recommended
    • The expected benefits
    • The significant risks and possible complications
    • Reasonable alternatives
    • What may happen if you choose not to proceed
    • Whether you have questions that still need to be answered

The goal isn’t for you to become a medical expert.

The goal is for you to understand enough to make your decision.

Why This Can Be Harder Than It Sounds

Imagine being told:

“The biopsy showed cancer.”

Or:

“Your husband needs surgery.”

Or:

“We need to make a decision quickly.”

You may hear the words that follow, but that doesn’t necessarily mean you are processing them.

Fear changes the way we listen.

So does pain.

So does exhaustion.

Medical terminology can make an already difficult conversation even harder.

Sometimes patients are afraid of appearing difficult. Sometimes they don’t know what questions to ask. And sometimes everyone around them seems to be moving so quickly that they assume they are supposed to move quickly too.

That is precisely when understanding becomes especially important.

A Simple Question Can Change the Conversation

If you don’t understand something, you don’t need to pretend that you do.

Try saying:

“Can you explain that to me in a different way?”

Or:

“Before I decide, can you help me understand my other options?”

You can also ask:

“What are the most important risks I should know about?”

“What happens if I wait?”

“What happens if I choose not to do this?”

“How soon do I actually need to make this decision?”

And one of my favorite questions:

“If this were someone you loved, what questions would you want answered before making this decision?”

These aren’t confrontational questions.

They are informed questions.

You Can Ask for Time

Not every medical decision can wait. Emergencies are different, and there are circumstances in which immediate treatment may be necessary.

But many healthcare decisions are not true emergencies.

When appropriate, you can ask:

“Do I have time to think about this?”

You may want to speak with your family, write down additional questions, review information, or seek a second opinion.

Asking for time doesn’t mean you distrust your healthcare team.

It means you understand the importance of the decision in front of you.

Bring Another Set of Ears

When the stakes are high, consider bringing someone with you.

A family member, trusted friend, caregiver, or patient advocate can listen, take notes, ask questions, and later help you remember what was discussed.

Before leaving the conversation, try something else:

Explain the plan back in your own words.

“Let me make sure I understand. You’re recommending this procedure because ____. The major risks are ____. My other options are ____. And if I decide not to proceed right now, ____.”

If you’ve misunderstood something, your healthcare professional has an opportunity to clarify it.

That simple step can turn a conversation into true understanding.

The Patient Has a Voice

The story of Peter Buxtun and the Tuskegee Syphilis Study belongs to a very different era and involves profound ethical failures in human-subject research. Modern informed-consent standards have developed through multiple laws, court decisions, ethical codes, regulations, and reforms over many decades.

But the story leaves us with an enduring reminder.

Patients deserve the truth.

They deserve information they can understand.

They deserve an opportunity to ask questions.

And they deserve a meaningful voice in decisions about their own healthcare.

That doesn’t mean patients and healthcare professionals are on opposing sides.

Quite the opposite.

Informed consent works best when healthcare becomes a partnership.

The clinician brings medical knowledge and experience.

The patient brings something equally important: their values, priorities, concerns, goals, and ultimately their right to decide what happens to their body.

Before You Say Yes

The next time you or someone you love is asked to consent to an important medical decision, remember:

Don’t just ask, “Where do I sign?”

Ask:

Do I understand what is being recommended?

Do I understand why?

Do I understand the important risks and benefits?

Do I know what my alternatives are?

Have my questions been answered?

And finally:

Do I feel informed enough to make this decision?

A signature may document consent.

Understanding is what makes it informed.

LORI IS EXTREMELY TALENTED!

What a great use of Lori’s talents!

I worked with Lori for several years during my career as an orthopedic surgeon. I know her to be not only compassionate and understanding but also a tireless advocate for what is right.

In difficult situations she was unwavering in her quest to enable me to provide the best possible care for my patients. She knows the system and how to work through it (and around it whenever necessary

LORI JUMPED RIGHT IN

If you are in need of a patient advocate, I would highly recommend Lori Schellenberg. She is extremely knowledgeable, effective, and professional. Knows when to be strong and forceful yet loving and caring with your loved one and your family. I was concerned about an elderly family member who had several severe falls, was forgetting to take medication, not eating healthy and not keeping up with housekeeping yet insistent she was fine and staying in her home. Even though Lori lived out of state she made phone calls on our behalf, made several recommendations to help us provide what our loved one needed and was an intermediary when it was necessary. Lori’s knowledge of geriatrics, continuous care/assisted living facilities, the health care system, long term care insurance and hospice is invaluable. She helped us put together a plan that provided the best and continuous care necessary for our loved one and our family. We are extremely thankful for her help and look forward to continuing to work with her as our loved one moves through the next phases of her life’s journey, thus enabling us to create loving memories.

LORI JUMPED RIGHT IN

My husband underwent nasal surgery 6 months ago, after he had a negative sleep study test and was referred to an ENT doctor due to continued fatigue and snoring.

Unfortunately, he developed two different serious infections, and we were concerned about his ongoing treatment with the ENT. In fact, we were very anxious because he wasn’t getting better but the surgeon was not clear with us as to what to do next.

When describing what was going on, Lori jumped right in, when she found out my husband was actually at the surgeon’s office at that time, and still did not understand the situation. She recommended that my husband ask to have the surgeon come back into the room, and to call her so that she could speak to the surgeon with my husband in the room. Lori was very professional and knowledgeable in her approach with his surgeon. She established a treatment plan, in a way that my husband could understand, and why this was the plan. She also discussed the “what ifs” the current treatment plan did not work. He ordered further tests to be completed prior to his next appointment, if he did not improve.

She followed up with my husband and I to make sure we understood the plan.

By advocating for my husband, Lori relieved a lot of anxiety and stress that this current medical concern was causing, and they felt more confident in the surgeon’s care.

We highly recommend Lori and Stepping Stone Advocacy Services, if you are experiencing a medical condition, and don’t know where to turn for answers. She is experienced and professional, yet able to discuss medical terms in a way that we understood.