Our Services
Supporting Patients of All Ages: Adult and Pediatric Patient Advocacy
At Stepping Stone Advocacy Services, we provide professional patient advocacy for clients of all ages—from birth to 100 and beyond. Whether you’re navigating a new medical diagnosis, facing a hospital discharge, managing a chronic condition, or seeking clarity in a complex healthcare system, our experienced nurse advocates offer the guidance, compassion, and support you need.
We tailor our approach depending on the individual’s age and specific needs. While our mission remains the same—to empower patients and families—our advocacy services are personalized for both adults and children.
Adult Patient Advocacy: Empowering Adults and Supporting Their Families
Adults often face complex health decisions, insurance barriers, or fragmented care. Our adult patient advocates step in as trusted professionals to help you:
- Understand diagnoses, treatment options, and prognoses
- Navigate insurance claims, denials, and appeals
- Coordinate care across doctors, specialists, and facilities
- Transition between hospital, rehab, and home safely
- Advocate for your healthcare wishes and quality of life goals
When cognitive decline, chronic illness, or aging presents new challenges, it is often the family caregivers—spouses, adult children, or loved ones—who take the lead. In these situations, we work closely with families to:
- Communicate with healthcare providers and specialists
- Interpret medical records and physician recommendations
- Coordinate geriatric care, in-home services, or facility placement
- Plan for aging in place or long-term care
- Prevent medical errors during care transitions
Our role is to protect your loved one’s dignity, independence, and values, no matter where they are in their health journey.
Pediatric Advocacy: Navigating Care for Children and Teens
Children rely on their parents or guardians to manage medical care. Our pediatric patient advocates partner with families to:
- Coordinate care between pediatricians, specialists, and therapists
- Access early intervention programs and developmental services
- Navigate special education plans like IEPs and 504 plans
- Prepare for doctor visits and understand treatment plans
- Advocate within healthcare, school, and social service systems
Specialized Support: Advocacy for Autism, ADHD, and Neurodivergent Children
Neurodivergent children—including those with autism, ADHD, sensory processing disorder, or learning differences—often need tailored care and advocacy. Our team offers specialized support to:
- Adapt to unique communication and behavioral needs
- Access evaluations, therapy services, and educational supports
- Advocate for sensory-friendly healthcare and school accommodations
- Help families understand and assert their child’s rights under special education law
- Empower parents to be confident, informed advocates
At Stepping Stone, we believe neurodiversity is a strength. Our advocacy ensures that your child is supported, respected, and given the opportunity to thrive at home, in school, and during healthcare interactions.
You Don’t Have to Navigate Healthcare Alone
Whether you’re a parent, caregiver, or individual managing your own health, we’re here to help. At Stepping Stone Advocacy Services, our mission is to bring clarity, calm, and compassionate care coordination to what can often feel like a stressful or overwhelming healthcare journey.
Schedule your free consultation today and let us walk beside you—every step of the way.
Interventions
Examples of how we help clients
Medical Guidance
Educate clients about new diagnosis & medical condition
Coordination and care oversight for families
Managing changes in health condition(s)
Serve as point of contact with medical staff
Decision Support
Discharge planning & transition of care
Occupational Therapy Home Safety Assessments
Selecting applicable specialists for client's plan of care
Coordinate transfers between facilities & providers
Research diagnoses and secure second opinions
Recovery & Wellness
Explore alternative treatments as indicated
Connect clients and families with additional resources
Encourage client participation with prescribed treatments
Manage client stress & grief following medical events
Medical Billing Navigation
Auditing medical bills
Negotiating lower out of pocket expenses
Providing education on how to navigate the insurance and claims arena
Care Giver Support
Enhance quality of life for clients & family
Schedule and attend medical appointments
Coordinate home care options based on client needs
Identify relevant education for client & family
PEDIATRIC INTERVENTIONS
Navigating complex medical diagnoses and treatment options
Coordinating care among pediatric specialists, therapists, and primary care teams
Assisting with Individualized Education Plans (IEPs) and 504 accommodations in school settings
Helping families access early intervention, developmental services, and special needs resources
Supporting communication between families and healthcare providers
Preparing families for hospitalizations, procedures, or transitions of care
Emotional support for families facing serious illness, disability, or end-of-life care
Guidance on insurance coverage, appeals, and financial assistance programs