What is a Professional Health Care Advocate?

A professional health care advocate is a trained specialist who assists patients and their families in understanding and navigating the health care system. They serve as a liaison between patients and health care providers, ensuring that patients’ needs and preferences are effectively communicated and addressed. Here’s a closer look at their key roles:

Our Services:

  1. Medical Guidance: We help patients understand their diagnosis, medical procedures, and treatment options, ensuring they are fully informed about their health care choices.
  2. Decision Support: Our advocates provide the necessary support to help patients make informed decisions about their health care, weighing all options carefully.
  3. Recovery and Wellness: We assist patients in their recovery journey, offering guidance and support to promote overall wellness and adherence to treatment plans.
  4. Caregiver Support: Our advocates offer emotional and practical support to caregivers, helping them manage their responsibilities and providing resources to ensure their well-being.
  5. Medical Billing Navigation: We help patients understand their insurance coverage, manage billing issues, and resolve disputes, ensuring they receive the benefits they are entitled to and avoid unnecessary expenses.

Why You Might Need a Health Care Advocate

Health care advocates are particularly beneficial in situations where:

  • The patient is dealing with a complex or serious medical condition.
  • There is a need for coordination among multiple health care providers.
  • Communication barriers exist between the patient and health care professionals.
  • The patient requires assistance in understanding their insurance benefits and managing billing issues.
  • Emotional support is needed to navigate challenging health care decisions.


At Stepping Stone Advocacy Services, our professional health care advocates are dedicated to ensuring that you receive comprehensive, compassionate, and effective support throughout your health care journey. Whether you’re facing a new diagnosis, managing a chronic condition, or navigating the complexities of health care systems, our advocates are here to help you every step of the way.

For more information or to connect with one of our professional health care advocates, contact us today. Empower yourself with the support and knowledge you deserve.