Category: blog

Before You Say Yes: Why Informed Consent Matters

Before You Say Yes: Why Informed Consent Matters

Sometimes the most important stories in healthcare are the ones we wish had never happened. A Story That Changed Healthcare In 1932, the U.S. Public Health Service began what became known as the Tuskegee Syphilis Study. Hundreds of Black men in Alabama were enrolled in research involving syphilis. Many were not adequately told the true […]

Is This a Stroke… or Am I Overreacting?

Is This a Stroke… or Am I Overreacting?

📖 Stories That Teach Us Every story has a lesson. In our Resource Center, we begin many articles with a familiar story that reminds us how life’s simplest lessons often apply to our health. Today’s Lesson: The Boy Who Cried Wolf It reminds us that while not every warning signals danger, recognizing the real one […]

Why Does My Heart Feel Like It’s Fluttering?

Why Does My Heart Feel Like It’s Fluttering?

📖 Stories That Teach Us Every story has a lesson. In our Resource Center, we begin many articles with a familiar story that reminds us how life’s simplest lessons often apply to our health. Today’s Lesson: The Pied Piper of Hamelin It reminds us that when a steady rhythm becomes chaotic, everything that depends on […]

Why Is My Loved One So Confused?

Why Is My Loved One So Confused?

When Confusion Appears Suddenly, Don’t Assume It’s “Just Aging” Few things are more frightening than watching someone you love suddenly become confused. One day they are carrying on a normal conversation. The next they cannot remember where they are, they seem agitated, they are seeing things that are not there, or they simply are not […]

Hearing Loss: The Hidden Health Condition

Hearing Loss: The Hidden Health Condition

Hearing loss often develops gradually. Because it happens slowly, many people don’t realize how much they’re missing until communication becomes difficult. Untreated hearing loss can affect much more than conversations. Research has linked hearing loss to: Social isolation Depression Increased fall risk Cognitive decline Reduced quality of life Signs of hearing loss may include: Frequently […]

Depression and Anxiety in Older Adults: It’s Not Just Aging

Depression and Anxiety in Older Adults: It’s Not Just Aging

Many people expect physical changes as they age. What they don’t expect is how profoundly health challenges, caregiving responsibilities, loss, and life transitions can affect emotional well-being. Depression and anxiety are common among older adults, yet they often go unrecognized. Symptoms may include: Loss of interest in activities Changes in sleep patterns Fatigue Irritability Difficulty […]

Peripheral Neuropathy: When Numbness Isn’t Normal

Peripheral Neuropathy: When Numbness Isn’t Normal

Do your feet tingle, burn, or feel numb? Many people assume these symptoms are simply part of aging. In reality, they may be signs of peripheral neuropathy—a condition involving damage to the nerves outside the brain and spinal cord. Peripheral neuropathy can affect: Sensation Balance Walking Coordination Daily activities Common symptoms include: Tingling Burning pain […]

Sleep Apnea: More Than Just Snoring

Sleep Apnea: More Than Just Snoring

Do you wake up feeling exhausted even after what seemed like a full night’s sleep? Many people assume poor sleep is simply part of getting older. Others blame stress, a busy schedule, or chronic health conditions. But persistent fatigue may be a sign of sleep apnea—a common condition that often goes undiagnosed. Sleep apnea occurs […]

LORI IS EXTREMELY TALENTED!

What a great use of Lori’s talents!

I worked with Lori for several years during my career as an orthopedic surgeon. I know her to be not only compassionate and understanding but also a tireless advocate for what is right.

In difficult situations she was unwavering in her quest to enable me to provide the best possible care for my patients. She knows the system and how to work through it (and around it whenever necessary

LORI JUMPED RIGHT IN

If you are in need of a patient advocate, I would highly recommend Lori Schellenberg. She is extremely knowledgeable, effective, and professional. Knows when to be strong and forceful yet loving and caring with your loved one and your family. I was concerned about an elderly family member who had several severe falls, was forgetting to take medication, not eating healthy and not keeping up with housekeeping yet insistent she was fine and staying in her home. Even though Lori lived out of state she made phone calls on our behalf, made several recommendations to help us provide what our loved one needed and was an intermediary when it was necessary. Lori’s knowledge of geriatrics, continuous care/assisted living facilities, the health care system, long term care insurance and hospice is invaluable. She helped us put together a plan that provided the best and continuous care necessary for our loved one and our family. We are extremely thankful for her help and look forward to continuing to work with her as our loved one moves through the next phases of her life’s journey, thus enabling us to create loving memories.

LORI JUMPED RIGHT IN

My husband underwent nasal surgery 6 months ago, after he had a negative sleep study test and was referred to an ENT doctor due to continued fatigue and snoring.

Unfortunately, he developed two different serious infections, and we were concerned about his ongoing treatment with the ENT. In fact, we were very anxious because he wasn’t getting better but the surgeon was not clear with us as to what to do next.

When describing what was going on, Lori jumped right in, when she found out my husband was actually at the surgeon’s office at that time, and still did not understand the situation. She recommended that my husband ask to have the surgeon come back into the room, and to call her so that she could speak to the surgeon with my husband in the room. Lori was very professional and knowledgeable in her approach with his surgeon. She established a treatment plan, in a way that my husband could understand, and why this was the plan. She also discussed the “what ifs” the current treatment plan did not work. He ordered further tests to be completed prior to his next appointment, if he did not improve.

She followed up with my husband and I to make sure we understood the plan.

By advocating for my husband, Lori relieved a lot of anxiety and stress that this current medical concern was causing, and they felt more confident in the surgeon’s care.

We highly recommend Lori and Stepping Stone Advocacy Services, if you are experiencing a medical condition, and don’t know where to turn for answers. She is experienced and professional, yet able to discuss medical terms in a way that we understood.